Customer Service

  • SHIPPING & DELIVERY

    Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.

    If order assistance is needed, please reach out to The Options Clearing Corporation's Accounts Receivable department at 312-322-6200 or AccountsReceivable@theocc.com .

    Estimated delivery time assumes orders are placed before 12:00 noon (PST). Orders placed late on Friday or over the weekend will not be processed until Monday. Additional charges may accrue on Priority, Overnight and International shipping if multiple attempts are made for delivery.